Contact

Contact Us

Do you have a question about your order, a product, or delivery? Our team is here to help you.

By email

Write to us at contact@joesteevensz@gmail.com—we respond within 24 to 48 business hours.

Customer service hours

Monday to Friday, 9 AM to 6 PM (Paris time).

Response time

We do our best to respond to all inquiries as quickly as possible. Thank you for your patience.

For any return or refund request, please consult our refund policy.